Republic Development

Hi Linda. Thanks for stopping by yesterday to help me out regarding those couple of issues. We appreciate your hands on service and thoroughness in a time when customer service is less and less personal. Have a wonderful weekend!

Meg
Republic Development
Toledo, Ohio

CMP

My thoughts on ARTSYL docALPHA…..

For us it has been awesome to be able to have a consistent program that gives us the high quality results we need.

It took us a bit to get things working the way we needed it to but Brandon from PERRY proTECH's persistence and the support from Artsyl has been amazing. We are a very unique organization and how we use the software is very different. We are the Civilian Marksmanship Program and we conduct the National Rifle and Pistol Matches each year in Ohio. During that time we have approximately 17 different shooting competitions and several different categories within each match. The totaling of the scorecard and having double checks is very important to posting accurate results in a timely fashion. Each match comes with its own set of rules and rules for tie breaking. All of our needs were able to be accomplished with your software program.

Our company has benefitted from docAlpha because we pride ourselves on posting correct results in a timely manner. Most of the time results are live on our website within 30 minutes after a match. In most of our matches we have 850 + competitors. This system allows us to maintain excellent customer service and professionalism for our competitors and we are able to do this with six employees scanning and verifying each scorecard. Thank you!

Cablecraft

Everything I need from a network standpoint is all covered by PERRY proTECH, my one stop shop for IT help, whether it be copiers, printers, servers, doc management, toners, pcs etc. they do the lot for me!

MS
Cablecraft
New Haven, Indiana

Millstream

I’m writing today to share my experience with PERRY proTECH. Though most companies only hear about their service from complaints, I’ve chosen to write this letter to explain that I have no complaints. Our service from Perry and all of staff has been wonderful.

When calling for support; Gale is always available when we need help and finds an engineer as soon as possible. When Gale is not available, someone is always willing to help us out and assist us with whatever we may need. The online ticketing site we use for reporting problems has been updated and is much easier to navigate and use to report problems.

Our rep knows and understands our business and the way that we like to do things; so, when we call her for help she is always right there for us. She’s offered to come to our office whenever we’d like to show us anything we may have questions about; she’s been there for us 100%!

Lima Memorial Hospital

PERRY proTECH has established themselves as our “go-to” partner for IT equipment and services. They have provided solutions that range from the extremely complex to basic manpower assistance. At all times they have been responsive and quick to help with the design, implementation, and support of each project. I would highly recommend PERRY proTECH to all potential clients.

KCW
Lima Memorial Hospital
Lima, Ohio

East Allen County Schools

You folks just outfitted us with new copiers and I expected it to be like every other time a school system got new copiers — I'd have to fiddle around for two or three months until I got things figured out. Instead you had people there to assist us before school started to give one-on-one lessons and I was bowled over that you had a person there this morning to assist us with last minute questions. The man was friendly, helpful and more than happy to answer our questions. I didn't get his name but he is to be commended as is all of the team he works with in helping us get off to a good start to the school year. Thanks to all of you.

Greg
East Allen County Schools
New Haven, Indiana

Grace UMC

I just wanted to let you know again how pleased I am with our new copier. I ran newsletters for the first time since we leased the copier and I couldn't be happier. Just wanted to let you know how happy we are with your product and service.

Capabilities, Inc.

Justin Blumhorst
Capabilities, Inc.
St. Marys, Ohio

Trupointe

Jeff Partee, CIO
Trupointe
Wapakoneta, Ohio

Kirk National Lease

Kirk National Lease
Rodney Birch
Sidney, Ohio

Miller-Valentine Group

I wanted to take a moment to tell you what a wonderful job Tim is doing, I met him for the first time last week and already feel like he is dedicated to ensuring [we] receive excellent customer care.

Vanessa Tolles
Miller-Valentine Group
Toledo, Ohio

Roger Foreman

I have observed Phil's dedication to his work, his ethics and the helpfulness he gives us. He doesn't complain while on the job and will take time to answer any of our questions. He is an excellent technician and you should be proud to have hired such a professional.

Lisa Schulze

I just wanted to compliment two of your employees, Rob and Steve. I called both for assistance on my copier and I could not have gotten better or faster service. Both these gentlemen speak volumes of personal satisfaction with PERRY proTECH, they love their customers and they love their job.

Ashland County

The PERRY proTECH Staff at all levels (management, sales, tech support, accounting) have been pleasant and responsive. The tech staff has a rare combination of technical knowledge and pleasant personality that make them huge assets to your corporation.

Becky Schaly
Ashland County
Ashland, Ohio

Council on Rural Services

As a private non-profit organization, we had unique situations and obstacles to overcome with government funding. PERRY proTECH worked very closely with us to meet all our needs and accomplish the maximum quality possible. There wasn’t one condition they couldn’t help us conquer. They were extremely experienced and personable. The respect and consideration that were given to me and my staff through a two-year plan was accommodating. The final outcome of the job was of the highest degree and the transition from the old system to an entire new system was efficient. They have a passion for their jobs and are enthusiastic to help you at your terms. I highly recommend the company and the individuals that represent this high-tech company and all their skills.

Penny Welbaum
Council on Rural Services
Piqua, Ohio

Minster Bank

PERRY proTECH has a very knowledgeable staff and is willing to assist you in your technological needs. The sales staff works diligently to decide on what solution is best for your business. They have plenty of depth in their technical staff so it doesn’t take long for them to have somebody available to assist you.

Ted Winner
Minster Bank
Minster, Ohio

Hartzell Industries, Inc.

PERRY proTECH has helped us create a network allowing connectivity between all four diverse Hartzell Family of Companies. This includes a complete infrastructure of data and communications technology. Their technical staff is knowledgeable and well versed in state-of-the-art hardware and software functionality. They implemented a complete roll out of Cisco Unified Messaging without issue. They excel in customer service; a trait setting them apart from the rest

Brenda Allenbaugh
Hartzell Industries, Inc.
Piqua, Ohio

Primary EyeCare Associates

Fiscal responsibility requires constant monitoring of services and cost management efficiencies to remain competitive in any economic climate … after months of working with a variety of computer technology companies we found PERRY proTECH to be not only price competitive, but their IT solutions technologically ahead of the norm. From working out our computer needs, networking details, software integration and backup systems, PERRY proTECH’s responsiveness to our specific business needs and competitive pricing is ultimately what sold us again, on maintaining our long-standing relationship. Their team provides exactly what you expected at the cost you anticipated, the very reason they have maintained our business over the years.

John E. Beigel
Primary EyeCare Associates
Sidney, Ohio