Transforming Communication and Efficiency: How One Healthcare Facility Transformed Operations with PERRY proTECH Solutions
A retirement community located in Northern Indiana provides comprehensive services to support the aging population, through Independent Living, Assisted Living, Memory Care, Rehabilitation, and Healthcare. For over a decade, this facility has partnered with PERRY proTECH to ensure their communication and technology systems run efficiently, allowing staff to focus on delivering exceptional care.
The Challenge: Outdated and Unreliable Communication Systems
The retirement community faced recurring issues with their fax, copy and scanning systems. Each time updates were applied, the systems would crash, disrupting internal and external communications. These technical issues caused delays in workflows, making it difficult for the team to provide seamless care. The facility needed a reliable solution that would eliminate downtime and improve efficiency across departments.
The Solution: Seamless Integration of Managed Print Services
To address these challenges, PERRY proTECH introduced an email-based fax system, which eliminated the technical issues the facility had been facing. The transition was quick and smooth, with the new solution integrating seamlessly into their existing infrastructure. PERRY proTECH’s technology enhanced communication across departments, ensuring staff could focus on what matters most – providing excellent care.
“Switching to PERRY proTECH’s email-based fax system was a blessing. It eliminated all the issues we were facing and allowed us to get back to running things smoothly.”
– Executive Director, Retirement Community
The Results: Enhanced Efficiency and Reliable Communication
Since adopting PERRY proTECH’s solutions, the retirement community has experienced significant improvements in day-to-day operations. Staff can now communicate efficiently across departments, and the system has streamlined external communication with vendors. With reliable technology in place, the team is better equipped to focus on their core mission of delivering top-quality care without disruptions caused by system failures.
- Uninterrupted Workflow: Reliable systems have eliminated communication breakdowns, allowing operations to continue smoothly without delays
- Faster Document Processing: Time spent managing and sending documents has been reduced by 50%, freeing staff to dedicate more time to patient care
- Improved Team Efficiency: Communication between departments and external vendors is now seamless, resulting in more streamlined daily operations
Why Choose PERRY proTECH
The retirement community’s decision to work with PERRY proTECH was based on several key factors:
- Local Service: PERRY proTECH’s local presence offers quick response times and reliable service
- Dependable Products: PERRY proTECH provides high-quality, reliable technology solutions that are critical to this facility’s daily operations
- Competitive Pricing: The cost-effective pricing offered by PERRY proTECH makes them the ideal long-term partner for this facility
“The new system has allowed business to flow at a normal pace, freeing up our staff to focus on resident care instead of technology issues.”
– COO, Retirement Community
This retirement community is committed to continuing its successful partnership with PERRY proTECH to ensure the ongoing reliability of its communication systems and document management process. By working together, the facility can continue providing exceptional care for its residents, while PERRY proTECH handles the technology.
Want to Experience the PERRY proTECH Difference?
Contact PERRY proTECH today to learn how we can streamline your business operations and improve communication across your organization.